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There are instances when we are presented with those friendly correlation IDs.   Correlation IDs are native to SharePoint and refer to the ULS logs.   It is a way for an admin to search the logs for the specific point in time that this error/message occurred.   These correlation IDs are native to the SharePoint environment and not specifically to a Bamboo Product.

How to find the corresponding log information from a Correlation ID.

 You can find the log file on the server at the specific date and time that the Correlation ID was presented to you and search that log file.

Or

The preferred method is to use power shell and find all instances of that correlation ID in the Farm using the following.  You will want to run SharePoint Management Shell as an admin.

Merge-SPLogFile -Path ".\error.log" -Correlation " c870fc9e-2570-2057-89c0-bf19122fcdad"

In the Green text you will want to put a path so power shell can create a log txt file.   In the Red will be the correlation ID presented to you.

Please provide the created log file to Bamboo Support when creating your ticket if you see this error.