Users logging in to https://my.bamboosolutions.com may experience an issue authenticating if they are already logged in to another website via their Personal Microsoft account. To resolve this issue, follow these steps:
- Completely log out by clicking this link: https://login.microsoftonline.com/common/oauth2/logout.
- Close all browser windows.
- Re-open the browser and navigate to https://my.bamboosolutions.com.
- Log in using your Work Microsoft account.
Alternately, you may choose to log in using an Edge In Private or Chrome Incognito browser session. Using one of these modes isolates your credentials from other browser instances.